Delivery Details & Returns

At Bodybuilding Warehouse we give you FREE 48hr Shipping on orders to the mainland UK! Orders to Northern Ireland, the Scottish Highlands or Islands off the coast of the UK incur a small £2.99 fee due to the extra cost of shipping. *Please see the list of Post Codes that incur this small charge below.

All orders up to 1kg are sent via Royal Mail 1st Class - which is usually a next working day service - and all larger orders, via 48hr DPD.

If you want your items sooner than that, we can upgrade any order to 24hr delivery for £2.99. Free delivery is a non-guaranteed service and although it usually takes 24 to 48hrs may take longer. Our 24hr upgrade is guaranteed and if you don't receive your item in 1 working day, we will refund the additional charge. To qualify for next working day delivery you must order by 2pm on a weekday.

This only applies to working days - i.e. we do not deliver on Saturday / Sunday as the cost of these out of hours deliveries would impact our low pricing. Also, please try to ensure your order is with us by 1pm to ensure same day dispatch.

Any orders that total £200+ will only be dispatched to the registered billing address, this is purely a security measure to protect customers from fraudulent uses of their billing information.

If an order is returned to us due to customer error then a re-shipping fee of £6.99 is applicable. This is due to the cost of re-packing, and re-shipping that item. A refund of the item can be provided as an alternative, but the shipping cost will have to be taken out of this due to it being a cost we have incurred shipping the item out in the first place. If the error is ours, the item will of course be re-shipped at our cost.

International Shipping Including Ireland, France and Germany from just £4.99!

We now offer shipping to the Republic of Ireland for a low fixed rate! Just £4.99 ensures you get your parcel within 3 working days, for any sized order - big or small! We also offer international shipping to the following European countries for the lowest rates available:

Austria - £5.99
Belgium - £4.99
Denmark - £6.99
France - £4.99
Germany - £4.99
Luxembourg - £4.99
Netherlands - £4.99
Portugal - £9.99
Rep of Ireland - £4.99
Spain - £9.99
Sweden - £9.99

Returns

We want our customers to be happy with the goods they bought, and ecstatic about our delivery and service. We will take back any faulty good and exchange it for a new one, or refund you in full. Please ensure goods are returned via recorded delivery to ensure it gets here safely, and enclose a note with the package to say when you bought it, and what your name, address and contact details are so we can find that transaction record.

Goods should be returned in original, unopened packaging. If you've opened it up, had a few tries and don't like it or want something else, we obviously cannot take it back as it is then unsalable.

For further details of our return's policy, please contact us.

Cancelled Orders

Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered, unless we have notified you that we do not accept your order, or you have cancelled it in accordance with our terms and guidance. Non-acceptance of an order may be a result of one of the following:

• The product you ordered being unavailable from stock.
• Our inability to obtain authorisation for your payment.
• The identification of a pricing or product description error.

*Post codes that incur a £2.99 delivery charge include

• AB 30-38/44-56
• BT all
• EI all
• FK 17-21
• G 83
• GY 9
• HS 1-9
• IM all
• IV 1-99
• KA 27-28
• KW 0-99
• PA 20-99
• PH 17-99
• PO 30
• TR 21-25
• ZW all

Notes: For further information or assistance please give us a call on 0161 236 1588 and we'll be more than happy to help!