Payments
What payment options are available?
At BW we want you to be able to make payments with your preferred payment method. Below you can find some of the payment options available:
Debit & Credit Card
We accept Visa, Mastercard, Amex and mobile payments such as Apple Pay.
Klarna
Klarna available - Find out more here.
Pay in 30 days
Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees.
Paying after delivery allows you to try before you buy and is the easiest way to shop online.
- Complete the payment in full after purchase at no added cost.
- Report returns directly in our app and only pay for the items that you keep.
- Not making your payment on time could affect your ability to use Klarna in the future.
- Debt collection agencies are used as a last resort.
Klarna's Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. www.klarna.com/uk/terms-and-conditions.
Pay in 3 instalments
Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. No interest or fees. Select the Klarna option and enter your debit or credit card information.
- A new way to pay that's an alternative to a credit card.
- 3 instalments gives you exibility to shop without interest or hidden fees.
- Not making your payment on time could affect your ability to use Klarna in the future.
- Debt collection agencies are used as a last resort.
Klarna's Pay in 3 instalments credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. www.klarna.com/uk/terms-and-conditions.
Laybuy
Laybuy allows you to spread the total cost over 6 weekly payments (interest free) - Find out more here.
PayPal
If you would like to pay with PayPal this option is also available at checkout. Simply choose PayPal at checkout and login to your PayPal account to checkout securely.
Protect My order
ProtectMyOrder gives peace of mind when ordering online, as we know delivery doesn't always go as planned. Delivery problems can ruin the whole online shopping experience, but it doesn't need to!
For a very small additional fee at checkout, get peace of mind in the following circumstances when ordering online:
- Theft/mis-delivered - if the tracking shows as delivered but you haven't got it, we will resend or refund within 3 working days
- Damage during transit - If the item arrives damaged or marked we will offer a solution quickly
- Loss during delivery - If your parcel gets stuck on tracking for more than 7 workings days we will resend or refund
If something does go wrong with your delivery we will prioritise resolving your query.
Simply get in touch and we'll raise an investigation and find you a solution quickly.
The service provided above is in addition to those that you already receive as standard. The following should be treated as part of the services as set out in our standard terms and conditions, and shall be deemed upon payment of the additional fee to form part of our contract.
This is in alignment with our terms and conditions.
Why use Protect My Order?
- Guaranteed Safe Delivery.
- If anything goes wrong with your delivery, you are guaranteed either a reship or a refund.
- Hassle-Free Resolution.
- Quickly resolve shipping issues with just a few clicks.
What should I do if my delivery is missing?
If your parcel hasn't arrived and the tracking hasn't updated for more than 7 days, we'll either resend or refund the item. Please get in touch.
What should I do if my item is damaged?
If your item arrives damaged and you've opted for ProtectMyOrder, we'll promptly provide a solution. Please get in touch.
